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🇮🇹 Confidentiality: a doctor sends a file with his patients' data by email

Confidentiality & Security | 26/03/2025

🚨 A doctor forgets the fundamental rules of the GDPR! 🚨🇮🇹
📧 Sending a patient list by email, a costly mistake!

To justify a work schedule change, a doctor sent an email attachment containing personal data of 13 patients, including their names, birth dates, phone numbers, treatment locations, services provided, and even payment detailsAll without a legal basis or data security! 🔐

⚖️ €5,000 fine for the health authority
The
South Tyrol Health Authority 🇮🇹, responsible for processing, was fined by the DPA for GDPR violations. Sensitive health data was illegally shared with multiple companies and external services.

📌 Violations identified:
🔹 Violation of GDPR Articles 5(1)(c) and (f), 9, and 32: No legal basis for processing health data and lack of security.
🔹 Failure to apply the principle of data minimization: The doctor could have transmitted the information without exposing sensitive patient data.
🔹 Lack of appropriate technical and organizational measures: No clear directives on health data protection.
🔹 Disclosure to multiple recipients without adequate safeguards: Some recipients were bound by medical confidentiality.

🚨 Key takeaways:
✔️ Never send sensitive data via unprotected email.
✔️ Ensure every processing activity has a legal basis.
✔️ Apply the principle of data minimization: only share what is necessary.
✔️ Implement security measures and staff training.

⚠️ Health data is highly sensitive!
A simple email can lead to
heavy sanctions and a serious breach of patient confidentiality.

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